FAQs

The average delivery time is typically between 3-5 business days from the date of your order. However, please note that this may vary depending on the product and delivery address. PS Processing time is not included, as we receive many orders that need to be processed one by one. Thank you for your understanding.

Once your order has been shipped, you will also receive a shipping confirmation via email with a tracking link to track the shipment of your package.You can check the status of your order at any time in your customer account. Once your order has been shipped, you will also receive a shipping confirmation via email with a tracking link to track the shipment of your package.

We offer you a 14-day return policy from the date you receive your order. To initiate a return or exchange, the products must be unused, in their original packaging, and in perfect condition. Please contact our customer service to obtain a return authorization and further instructions. Upon receipt and inspection of the returned products, we will process a refund or exchange in accordance with our return policy.

Our customer service team is available at all times to answer your questions and provide assistance. You can reach us via email, phone, or through the contact form on our website. Please visit our contact page for more information.

We process orders as quickly as possible to ensure they reach you promptly. If you need to make changes or cancel an order, please contact us immediately. We will do our best to accommodate your request, but changes or cancellations may not be guaranteed if the order has already been processed.

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